Credit Collector / AR – French - Amersfoort (1014 - 6266) Amersfoort, Netherlands
| Salary: | EUR0 - EUR1 per annum |
For one of our dynamic, leading international clients in the science and technology industries, we are looking for a French speaking Credit Collector / Accounts Receivable. We are looking for candidates who speak and write a fluent level of French and fluent in English. You will form a very crucial part of an outstanding international Credit & Collection team where your input will be appreciated and rewarded. You will work from their inspiring offices based in Amersfoort, in the middle of the Netherlands.
Responsibilities:
- Administer and monitor overdue payments within company guidelines and procedures
- Ensure that customer’s details and account information is up to date
- Handle client queries and solve any issues in order to create good relationships
- Perform adjustments
- Maintain sub ledgers for your sector of clients
- Perform collection activities via telephone, emails and other media to ensure accounts are paid according to payment terms
- Communicate with our client’s Sales department, Customer Service, Finance department and other teams to ensure customers’ needs are being met
- Coordinate and monitor payment plan proposals
Requirements:
- HBO or relevant professional education level
- Fluent level of the French language
- Good English language skills, both written and spoken
- Some experience in Credit Collection / Accounts Receivable
- Good knowledge of MS Office; experience with Oracle is a pre
- Excellent communications skills with proven negotiation and conflict resolution skills
- Ability to work in an international environment and using a multi-cultural approach
- Relevant experience in a credit collection or customer support position is preferred
- Enthusiastic, flexible, organized, detail orientated with an ability to liaise at all levels
- Good organizational skills
- Good sense of humour