Workforce Operations Cluster Coordinator (MH211118206139) Birmingham, England
Closing date: 02/12/2021
Want to be part of the celebration of sport and culture in 2022?
Do you want to be part of the largest event ever in the West Midlands?
Birmingham 2022 is looking for an experienced and passionate Workforce Operations Cluster Coordinator, who will develop and define the required Games-Time services across all workforce groups. The role will require the right candidate to effectively plan pre-Games by liaising with functional areas across the organisation.
This role will have responsibility for the implementation and delivery of the venue-based operations for the Workforce Functional Area, including the management and encouragement of the Workforce Operations venue team(s). The scope will include developing the Workforce policies and procedures throughout various planning phases, collaborating with the wider Workforce Team and working with a multitude of functional areas (key functional areas being Venue Management, Catering, Cleaning and Waste, and Transport) to ensure workforce services are delivered on venue.
Be part of the largest ever West Midlands based sporting event by clicking apply today!
Responsibilities
- Responsible for the Workforce Operational Planning for a Cluster of Venues, handing over the planning to a dedicated Workforce Operations Manager as and when they are on-boarded
- Liaise closely with all Birmingham 2022 Functional Areas to ensure Workforce needs are top of mind and upheld through to Games completion
- Liaise with key service providers such as Catering, Cleaning and Waste and Transport to ensure Workforce services are planned and delivered
- In collaboration with Workforce Training, contribute to and deliver the Workforce Operations role specific and venue specific training and Manager on-boarding
- Manage scheduling for the Workforce Operations Team and support the Workforce Services team in ensuring scheduling deadlines are met across all FA’s
- In collaboration with the Volunteer team, deliver the Workforce Reward and Recognition programme to ensure the Workforce team are motivated and engaged
- Take on the unique opportunity of a Games Time role
Skills & Experience Required
Essential
- Large scale event experience
- Understanding of motivators and triggers that affect Games Workforce performance
- Competent working with key stakeholders to deliver an integrated project on a national scale
- Proficient in working within cross functional teams to develop, implement and manage systems and infrastructure
- Identifies target groups and the appropriate methods for engaging and communicating with them
- Strong leadership and communication skills
- Develops strong relationships with key stakeholders, understanding their priorities and negotiating to ensure effective delivery
- Excels in coordinating and delivering projects and operational priorities to quality and against tight deadlines
Desirable
- Experience in developing and/or delivering training materials
- Experience in rostering a large workforce
Why You Should Work For The Games
Joining the Games team will provide you with a unique once in a lifetime opportunity to gain new skills and make new connections. During the Games you may take on a Games time role where you’ll support any of our 14 venues. After the Games, we will assist you with finding new opportunities via our outplacement programme, designed to support you in the next chapter of your career.
Start date: February 2022
Contract: Fixed-term contract until August 2022
Location: One Brindley Place, Birmingham (full time office-based)
This position is subject to a Basic criminal record check from the Disclosure and Barring Service.
Birmingham 2022 is an equal opportunities organisation and Disability Confident employer and we encourage applications from all backgrounds and communities. We have achieved the Leaders in Diversity through the National Centre for Diversity. The principles “FREDIE” (Fairness - Respect - Equality - Diversity - Inclusion and Engagement) support our aim of delivering a truly inclusive and accessible games.
As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post. If you wish for your application to be considered under the Disability Confident scheme, please submit a completed form with your application, which can be found on the Birmingham 2022 jobs site under the current vacancies drop down.
To apply for this role please follow the link and complete the application attaching a single document containing your CV and Covering Letter. Please also submit your disability confident/ reasonable adjustments form (if required).
On occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. We would therefore advise that you submit your completed application as soon as possible.
We take your data privacy seriously. Before sending your application please review our applicant privacy notice which explains how we use your personal data. This can be found on the Birmingham 2022 jobs site under the current vacancies drop down.