Junior IT Support Technician (PR/CR/011262) Dumfries & Galloway, Scotland

Salary: GBP20000 - GBP24000 per annum

Junior IT Technician – Dumfries

Are you a Junior IT Technician looking for a challenge and have the knowledge and experience working within this industry?

If so, then you will be bound to be interested in playing a vital role providing IT support to business partners enabling the company to achieve its goals. Joining a team of networking, wireless and VoIP specialists

You will be looked upon to provide solutions to technology challenges as well as educate end-users on utilising available tools to perform more efficiently.

Junior IT Technician Responsibilities:

  • Help Desk phone support
  • Assist with managing standard process/procedures
  • Work directly with vendors on installations, upgrades, preventive maintenance
  • Account Management support
  • Hardware, inventory, disposal support

 Junior IT Technician Skills:

  • Experience in IT Help Desk support
  • Windows 7 & 10
  • Microsoft Office 2016 or above
  • Microsoft 365 Administration 
  • Mobile Device support
  • Desktop/Laptop/Printer Hardware
  • General Networking and Wireless environment understanding skills
  • Triage, troubleshoot and resolve complex PC/Network problems accurately
  • Excellent communication skills, telephone support and interpersonal skills with a customer service focus
  • Documentation and knowledge base experience
  • Ability to work on assignments, resolve problems and make routine recommendations

 Junior IT Technician Skills Desirable Skills:

  • Mac experience
  • Mobile Device iOS support
  • Active Directory and Microsoft Exchange experience

Salary: The company is offering a salary for the Junior IT Technician is between £20,000 to £24,000 plus benefits, depending on experience.

Interested?!? Send your up-to-date CV to Mark Lasisi at Crimson for review

Junior IT Technician – Dumfries