German speaking Customer Care Advisor - Leisure and Tourism

Location:  East London, England
Salary:  GBP0 - GBP10 per hour

We are currently working with a global name in leisure and tourism who are looking to build their team of German speaking customer service advisors for their London HQ. This is a fantastic temp – perm role for any German speaker who is interested in building their customer service skills within the leisure and tourism industry. As the German speaking sales and customer service advisor you will be the first point of contact for customers based in Germany and the UK, providing a great level of service via phone and email. This role is a fantastic opportunity for someone who likes to communicate with people, solve problems and wants to develop within a company.

The company offers continuous opportunities to grow and expand skills alongside professional development. As well as this there is a great compensation & benefits package including insurance schemes, dentist scheme, eye test vouchers, childcare vouchers and many more. Due to the nature of the role, you are able to upsell services which will gain you some commission on top of the basic salary.


  • Fluency in German and English
  • Fluent written and spoken English
  • Experience in customer service, customer service executive or customer care coordinator
  • Be motivate and ambitious to provide exceptional Customer Service
  • Proficient IT skills
  • Possess a professional, helpful and friendly telephone manner
  • Demonstrate initiative and a proactive attitude along with the flexibility and willingness to work as a team member
  • Excellent organizational and administrative skills, ability to prioritise work

If you have worked in any of the following positions then this could be the perfect opportunity for you: German speaking Customer Service Coordinator, German speaking Customer Service Executive, German speaking Customer Care Coordinator, German speaking Consumer Care.

To apply, please send your CV in Word format to Marie. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. Language Matters is acting as an employment business in relation to this vacancy.

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