Looking for a Monday to Friday insurance role where your customer service skills will really make an impact?

A well-established insurance company is looking for a Fleet Support Advisor to join its growing commercial team in Liverpool. This is a fantastic opportunity for an experienced Customer Service Advisor or insurance professional to join a supportive business that offers genuine career development and long-term stability.

What will you be doing as a Fleet Support Advisor?

• Supporting a portfolio of fleet and commercial motor insurance clients.
• Handling customer and insurer queries by phone and email.
• Processing policy changes and maintaining accurate records.
• Building strong client relationships and delivering excellent customer service.
• Identifying opportunities to introduce additional insurance products where appropriate.

We would LOVE to hear from you if you have the following skills and experience:

This role could suit a Commercial Account Handler, Insurance Account Handler, Fleet Administrator, Insurance Customer Service Advisor or similar.

You'll ideally have:

• At least 2 years' experience in commercial insurance or insurance customer service.
• Fleet or multi-vehicle insurance experience would be an advantage.
• Ability to work independently and use your own initiative
• Strong attention to detail and good IT skills.
• A proactive, customer-focused approach.

What will you get in return for your work as a Fleet Support Advisor?

• Competitive salary of £26,000-£28,000.
• Working hours: Monday-Friday, 9am-5pm
• 23 days holiday plus bank holidays, increasing with service.
• Private medical cover and Death in Service (after probation).
• Pension scheme.
• Fully supported professional insurance qualifications and genuine career progression
• Well being support, employee discounts.
• Friendly, supportive office environment in Liverpool.