Customer Account Executive 

Oxford 

Salary upto £30K

The Role:

The Customer Account Executive manages and develops a set of existing customer accounts. They'll be the main contact for those customers and sit between the customer and our teams. The role reports to our Business Development Manager.

- Building relationships with key customer contacts and responding to enquiries within 24 hours

- Running customer review meetings, both online and in person, and following up on actions

- Delivering the sales budget for their accounts and reporting monthly performance

- Preparing quotes and proposals with support from the Business Development Manager and Sales Director

- Keeping pricing, forecasts and the sales tracker up to date

- Working with our Planning and Production teams to share customer demand and resolve quality or delivery issues

- Spotting growth opportunities within accounts and supporting some outbound sales activity

You:

- Communicates clearly and confidently, in writing and face to face

- Is organised and can manage several priorities at once

- Is comfortable with numbers and Excel (pricing, forecasts, trackers)

- Takes ownership and follows things through

- Is interested in how a manufacturing business works

Essential: a full driving licence and their own car. 

REF:G01