This position is no longer open for applications

- Experience working with (or developing in) RPA/RDA platform; specifically Pega, UI Path, Automation     Anywhere, etc.
- Experience working with business owners to source automation projects including:
- Overseeing the documentation of current state processes pre-automation re-engineering those processes in light of the proposed automation & creating complete future state process.
- Write-up the potential productivity gains in a cost benefit analysis document
- Acting as a liaison between the technical team and the business.
- Experience setting up and or running an Automation center of excellence

Description:

Lead and manage the implementation of effective business process solutions by communicating with key stakeholders to review business needs and translate vision into executable project plans.

• Utilize process improvement subject matter expertise by gathering information from key stakeholders, documenting processes and overseeing project execution to monitor effectiveness and drive achievement of key stakeholder initiatives
• Analyze and improve current processes by establishing and evaluating metrics and identifying gaps to recommend opportunities for translating department strategy into actionable project plans
• Align project initiatives with business needs by understanding objectives and strategy of affected departments to ensure projects are timely, cost-efficient and within scope of department goals
• Identify and recommend business re-engineering plans by collaborating with key stakeholders, developing process frameworks and adhering to established budget and timeline to implement a sustainable, streamlined model and ensure process longevity
• Ensure long term effectiveness of process improvements by establishing, monitoring and evaluating key performance indicators and developing best practices and procedures to align with established business objectives
• Deliver ongoing and final project reports by reviewing key performance indicators, summarizing information and communicating to key stakeholders to inform on effectiveness and share opportunities for continuous improvement
• Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
• Contribute to a positive environment by demonstrating cultural expectations and guiding leaders to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Adopt our values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Bachelor’s Degree or equivalent combination of education and work experience
7 years relevant experience

Preferred Qualifications
Experience consulting on business process improvements; insurance industry experience; increasing levels of responsibility

Six Sigma: Green Belt, Black Belt or Lean

• Advanced working knowledge of project management and process improvement principles and best practices
• Working knowledge of products and concepts related to the insurance industry
• Advanced working knowledge of cost-efficient business transformation
• Advanced working knowledge continuous improvement principals and best practices
• Advanced working knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources

Adjust plans, goals, actions or priorities to meet changing situations
• Understand the principles underlying the relationship among facts and apply when solving problems
• Anticipate obstacles, estimate time and resources needed for the completion of a project
• Determine causes of operating errors and decide what to do about it; organize people, tasks and activities to yield efficient work flow
• Conduct gap analysis of current state and desired future state
• Manage multiple large-scale, complex projects

Effectively present thoughts to key stakeholders to influence adoption of innovative recommendations
• Work independently with little supervision or direction
• Provide vision and think creatively and innovatively
• Establish a high degree of trust and credibility with others
• Adapt and be flexible in a complex changing environment