Collaboration Engineer – IT Operations
Dearborn, MI - Hybrid (4 days onsite)
12 + Months
Must-Haves:
Azure platform & MS administration (policies, licensing, config)
API, Power Automate, custom Azure BOTs & MCP technology
SaaS technologies & vendor management
ServiceNow (requests, incidents, problems)
Agile/Scrum/Kanban & JIRA
Hardware/software support & troubleshooting
Project management & ability to manage multiple priorities
Responsibilities:
Serve as L2 support for MS Teams, Miro, Slido & automation tools
Triage & resolve escalated issues with vendor core teams
Develop & launch new technologies (AI/LLM features, APIs, 3rd party MCP)
Build & support Azure application automations & integrations
Manage ticket workflows and report in ServiceNow
Participate in Agile planning, testing & new release cycles
Nice to Have:
Supplier/global team experience, security best practices & threat modeling
Education:
Bachelor's preferred | HS Diploma required
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Signature Consultants is committed to providing reasonable accommodation to qualified individuals with physical and mental disabilities according to state and federal disability discrimination laws. If, because of a disability, you need assistance or a reasonable accommodation for any part of the employment process, please email hr@sigconsult.com or call 888-838-1020. Signature Consultants will partner with you in good faith to identify and implement a reasonable accommodation, if any, that is appropriate and consistent with its legal obligations.
Signature Consultants is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
EEO is the law: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
