Branch Manager – Sales & Retail

Location: Stoke-on-Trent
Salary: £33,000 basic + £40,000 OTE
Hours: 40 hours per week, including weekends

Are you a Sales Store Manager who thrives on hitting targets, closing deals and earning commission?

HRGO Recruitment are looking for a driven, commercially minded Branch Manager to lead a successful retail operation in Stoke-on-Trent.

This is an opportunity for an ambitious Sales Manager, Store Manager or Showroom Manager who wants to take ownership of sales performance, lead a team and maximise their earning potential.

This is a sales-led management role, not a back-office position. You'll be hands-on with customers, leading sales conversations, closing deals and coaching your team to deliver outstanding results.

If you're competitive, target-driven and know how to turn sales opportunities into revenue, we'd love to hear from you.

What's in it for you?

• £33,000 basic salary

• £40,000 OTE

• Performance-related bonus

• Personal sales commission

• Opportunity to progress your career

• Potential progression towards business ownership

• Company pension

• Employee discount

• Free on-site parking

What will you be doing?

You'll take responsibility for the branch's sales performance, team development and day-to-day operations.

Your main responsibilities will include:

• Driving sales, revenue and branch performance against targets

• Leading from the front by actively engaging customers and closing sales

• Managing, motivating and coaching a team of salespeople

• Monitoring KPIs, conversion rates and individual sales performance

• Identifying opportunities to increase revenue and maximise sales

• Developing a competitive, high-performing and customer-focused team

• Setting targets, challenging underperformance and celebrating success

• Delivering excellent customer service and resolving customer issues

• Managing staffing levels, rotas and holidays

• Overseeing orders, administration, stock accuracy and branch presentation

• Coordinating independent fitter schedules and maintaining service standards

• Ensuring company procedures and security standards are followed

What we're looking for

We're interested in people who understand sales, enjoy leading a team and are motivated by achieving results.

You'll ideally have:

• Experience as a Sales Store Manager, Store Manager, Branch Manager, Showroom Manager or Sales Manager

• A proven track record of hitting sales targets and KPIs

• Strong face-to-face sales, negotiation and closing skills

• Experience leading, motivating and developing a sales team

• A commercial mindset with the ability to identify opportunities to grow revenue

• The confidence to challenge performance and drive accountability

• Excellent communication and customer service skills

• A proactive, competitive and results-driven approach

• Flexibility to work 40 hours per week, including weekends

A full UK driving licence is preferred.

Which backgrounds could suit this role?

We're particularly interested in candidates from sales-driven environments such as:

Furniture | Beds | Flooring | Kitchens | Bathrooms | Home Improvements | Automotive | Retail Showrooms

You don't necessarily need experience in the same industry. If you've successfully managed a sales team, consistently delivered against targets and know how to drive commercial results, your experience could be a great fit.

Ready for your next challenge?

If you're currently a Sales Store Manager or Sales Manager looking for a role where you can lead from the front, grow a business and earn £40,000 OTE, we want to hear from you.

Apply today with your up-to-date CV and a member of the HRGO Recruitment team will be in touch.