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Contract Manager – Telecoms

Our Client are a market leader that provides tailored reinstatement services to major clients, mainly in the Gas, Water Power and Telecoms areana. 

Role Profile:

Reporting to the Contract Director , you will be responsible and accountable for the Operational and Financial delivery of Direct and Subcontract Labour working on the Openreach Network. 

Typical Deliverables:

• Provide Service Assurance to Openreach 
• Delivering a Workstack to a Plan and predetermined Required By Dates
• Using performance management techniques to monitor and demonstrate achievement of SLA's and to lead on improvement
• Managing all direct reports in line with HR policies and guidelines
• Act as a senior point of interaction with partners and suppliers
• Delivering Financial performance (P&L / Cash Flow) to Budgets.

Behavioural Requirements:

• Managing Customer relationships
• Financial/Business/Commercial awareness
• Focussed on outcomes for the customer and can complete work to time, cost and quality standards whilst always adhering to safe working practices.

Business Operations Skills – Experience:

• Management of installation work within a telecom’s environment
• Experience running national field engineering and reinstatement teams
• The ability to communicate at all levels and manage key stakeholder relationships
• Previous experience of managing a direct labour model would be advantageous.

Business Operations Skills – Qualifications:

• Educated to degree level in relevant discipline or equivalent practical experience
• Desirable: Suitable project management certification

Package and Benefits

• 70k - 75k + Car allowance+ bonus
• 25 days holiday
• 5% pension contribution