This position is no longer open for applications

Service Desk Manager - Engineering

Service Desk Manager - Engineering (BE534/631) Cardiff, Wales

Salary: GBP50000 - GBP50000 per annum + +car allowance + Bonus + Benefits

A leading global organisation who offer innovative technical equipment and services to the Healthcare and Medical sectors. They are a leading provider of technical healthcare management services and solutions

For the management of the service delivery for the relevant accounts.
Ensure that maintenance and service activities are completed in line with industry standards and SLAs,
Providing high standards of contract management
You must have experience of leading Office based teams

• To work closely with the Head of Operations in regards to all aspects of service delivery and performance management
• Provide first line support as required on operational and incident issues
• To support the Implementation team at planning group meetings
• To attend and provide input to joint investment committee meetings
• To be responsible for the performance of all maintenance & service related operational obligations at the appropriate sites
• To contribute to internal steering group and strategy meetings
• To deliver operational excellence at the sites by meeting and exceeding operational contractual obligations
• To liaise with the Head of Operations over budget management for the account, making recommendations to achieving
• To be responsible for the production of performance reports to the high standards required and in line with contractual service level agreements
• To understand the operational contract and provide cover / backup to other Service Managers at other sites
• Provide line management of division staff based on-site
• Management of site related incidents
• To liaise with site base engineering teams where appropriate

Managment of Internal engineering coordinators 

Process Driven
Experience of managing major equipment deliveries and installations - Desirable

* Competitive salary
* Company Vehicle
* 37.5 hour week
* Bonus Schemed

Suitable candidates should apply immediately or by calling our Managing Consultant for this vacancy - Matt Hayes on 01275 371981 or by sending your CV directly to him at

We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK.

Hunter Selection is an employment consultancy and currently has permanent vacancies for Engineering and Manufacturing professionals throughout the South West of England and South Wales. If you are looking for work in this area' we may be able to assist you. Contact us directly on 01275 371981 and discuss your requirements with one of our dedicated consultants.