Program Manager (JO0169422) Riyadh, Saudi Arabia

Salary: USD6500 - USD7000 per month + Medical Insurance + Negotiable
  • Act as the primary customer-facing program manager in front of our client
  • Negotiate with customers, understanding contractual responsibilities and delivering to contractual requirements
  • Creative problem solving of internal and customer issues
  • Track project costs and manage financial responsibility of projects to guarantee on-budget delivery
  • Understand multiple products and have the ability to coordinate and manage projects for multiple product solutions at once.
  • Manage program level engagements and provide direction to project staff including Project Managers, PMO, subcontractors and Analysts.
  • Provide direction and coordination across internal delivery teams to provide delivery to customer.
  • Provide thought leadership towards the delivery of technical solutions with the most critical and demanding customers. This includes providing alternative delivery approaches to resolve customer complaints, issues, and/or for risk mitigation.
  • Work closely with customers and its contractors to deliver successful on-time implementations
  • Provide a consolidated delivery across multiple customer implementations by ensuring consistency among deliverables, communication and approach
  • Provide oversight, training, mentoring and guidance to other Project Managers in the organization to further their knowledge and abilities
  • Thoroughly understand delivery contracts and provide representation internally and to the customer
  • Coordinate communication between customer and internal resources to facilitate shared expectations at all levels, including the Executive level and the field staff level.
  • Compile and review project deliverables
  • Create weekly status reports identifying consolidated project issues, risks and status
  • Create coordinated delivery schedule
  • Manage customer interactions and ensure satisfaction while minimizing project risk.
  • Manage implementation schedules to ensure on-time delivery.