Administration Assistant – Stansted Airport (Coach Operations)

£15 per hour | 37.5 hours per week Monday to Friday | Stansted Airport

Our client provides personalised transportation services and is expanding fast. They’re looking for a highly organised Administration Assistant to support their busy Stansted Airport coach operation. If you thrive in fast‑paced environments and enjoy being the person who keeps everything running smoothly, this role is for you.

About the Role

You’ll be at the heart of daily operations—supporting managers, coordinating with drivers, managing essential admin and ensuring the site runs efficiently. Ideal for candidates with admin experience in transport, logistics, warehouse, retail or similar fast‑moving settings.

Key Responsibilities

• First point of contact for drivers and Duty Managers, handling calls, updates and daily queries.
• Support driver allocations, shift changes and maintain accurate records and compliance logs.
• Manage inboxes, update trackers/spreadsheets and maintain filing systems and SharePoint.
• Assist with new driver onboarding and chase outstanding documents.
• Produce daily/weekly operational reports and prepare agendas, minutes and action logs.
• Liaise with HR, Operations, Planning and Compliance to keep information flowing smoothly.
• Coordinate uniforms, equipment and site supplies, and support ad hoc operational tasks.

Systems & Tools

• Confident use of Outlook, Word and Excel
• Update internal systems and trackers
• Create simple reports and templates

What You Bring

• Strong admin experience in a busy environment
• Confident communicator
• Solid MS Office skills
• Able to juggle multiple tasks and stay organised
• High attention to detail
• Proactive, flexible and solutions‑focused
• Experience with databases, trackers or filing systems
• Clear, professional written communication