We are seeking an experienced and driven Technical Manager to lead quality standards across our client's food manufacturing site. This is a key leadership role focused on delivering a robust quality management system, ensuring compliance with all relevant legal, national, and customer standards, and driving improvements that enhance customer satisfaction and operational efficiency.

Key Responsibilities:

• Drive improvements in quality awareness and lead site-wide quality improvement initiatives.
• Manage the Quality team, overseeing hygiene, allergen, and pest control activities.
• Contribute to the site’s long-term strategic direction from a technical and quality perspective.
• Lead and support the site through audits (including BRC) and customer visits.
• Monitor and report on site Quality KPIs, driving continuous improvement.
• Manage the customer complaints process and lead complaints reduction initiatives.
• Own and maintain quality systems including HACCP and TACCP programs.
• Oversee all quality-related protocols, including product checks and metal detection.
• Ensure effective training delivery by the Quality team at all levels of the factory.
• Manage non-conforming materials, root cause analysis, and implementation of corrective actions.
• Liaise with regulatory bodies and ensure compliance with food and trading standards legislation.
• Support new product development and the introduction of new materials in collaboration with operations and planning teams.
• Lead team development, performance management, and employee engagement initiatives.

Skills & Experience Required:

• Proven experience in a senior technical or quality role within food manufacturing.
• Direct experience working within a slaughter hall and a keen understanding of animal welfare.
• Experience with value-added or ready-meal products and thermal processing.
• Level 4 Food Hygiene certification (minimum).
• Strong understanding of food safety legislation, H&S, and ethical compliance (e.g., ETI Base Code, SEDEX).
• Excellent strategic thinking and attention to detail.
• Strong team management, communication, and leadership skills.
• Ability to develop and deliver training programs.
• Proficient in English (spoken and written) – essential for health & safety and quality control.
• Good numeracy skills.

If you are looking to take on a leadership role with significant influence on product quality and safety, working within a collaborative and dynamic production environment and playing a key role in strategic quality initiatives and employee development, contact us today!

Ref. S09