Customer Service Respresentative (J200170433) Mulgrave, Melbourne, Australia

Salary: AUD29 - AUD30 per hour

About the Company:
Our client provides facilities management solutions to ensure successful outcomes for their partners. They have divisions across four continents and have partnerships with large, leading retailers.

They provide full suites of facilities management services and have expertise in maintenance, end- to –end engineering, procurement and project management.

If you are looking for a company where you can belong and be part of a fantastic supportive team, this is the company for you!


About the Role:
We have multiple customer service advisor positions available across the helpdesk team, the critical desk team and the logistics team.

The purpose of this role is to answer inbound calls and make outbound calls in an efficient, professional and polite manner.

The positions will be initially working from home, with some training onsite in the office in Mulgrave- there is breakfast and car parking supplied each day!

There will be a view to go back into the office soon part time

The working hours will be Monday- Friday on a rotating roster between 7am and 7pm.

If you wanted to work extra shifts there is some weekend shifts available- all penalty rates paid!

These positions are all temp 2 perm


Skills and Experience Required:
We are looking for friendly, switched on people with drive and determination who are lateral thinkers, you will be dealing with busy desks, so resilience, organisation and multi tasking is a must!

  • Previous call centre experience- Highly regarded
  • Strong written and verbal communication
  • Good computer skills
  • Can do attitude



  • Brand new modern and open plan offices
  • Help yourself to breakfast everyday!
  • Free parking onsite
  • Access to EAP programmes
  • Fundraising days
  • Free flu shots for yourself and immediate family
  • Fantastic supportive team


If you are looking for a new and exciting career, please apply with your updated resume in Word Format. Interviews are taking place now, this exciting opportunity won’t be around for long!