German Speaking Credit & Collections

Location:  Bracknell, England
Salary:  GBP25000 - GBP30000 per annum

We have a fantastic opportunity for a German Speaking Credit & Collections specialist to join a global, multi million pound Business Services Organisation based in Bracknell.  This is an exciting opportunity to be part of a nationally recognised brand, offering superb career progression and a range of benefits.

As the Credit & Collections Specialist your responsibilities will include:


  • Collection of outstanding debt from across EMEA customer base.
  • Liaise with all necessary stakeholders (internal and external) to ensure customer accounts are fully reconciled.
  • Perform account reconciliations and advise on credit and payment allocations.
  • Responsible for management of query resolution.
  • Reconcile disputes promptly with SLA and professionally across EMEA.
  • Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work compromises your safety or health.
  • Report in timely manner all incidents including near miss and safety observations (NMSO) accidents and injuries and raise health and safety concerns with your line manager.

Skills and Experience:

  • Fluency in written & oral German and English
  • Experience within Collections/Accounts Receivable
  • Experience of chasing debtors across Germany and Austria Regions
  • Strong Knowledge of Microsoft packages, excel, word etc.
  • Excellent interpersonal skills
  • Excellent customer service skills across multiple locations
  • Industry or shared service experience
  • Accurate data entry skills


  • Fluency in a number of European languages.
  • Experience of working with foreign currencies would be beneficial
  • Ideally part qualified or studying towards an CICM or accounting qualification
  • Experience with ERP systems, JD Edwards experience a plus.
  • Ability to work on own initiative or as part of the team.
  • Ability to work and deliver collaboratively a complex global matrix.

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