This position is no longer open for applications

Service care solutions are recruiting for a Clerical Officer on a full time, long term contract that is likely to be made permanent in Liverpool. Please see below for more information and if you would like to apply please contact Lewis on 01772 208962

Role: Clerical Officer

Wage:12/05 p/h 

Contract : 3 months +

Key Responsibilities

•  Provide an administrative support service for the Prosecutions Unit to maximise the efficiency and effectiveness of a centralised Prosecutions Unit
• Assist with the administrative duties within the unit in order to ensure that the priorities are addressed within appropriate timescales and to required standards, to ensure effective service delivery.
• Undertake all duties relating to incoming and outgoing communications, ensuring an effective service is provided.
• Use force systems to create and produce documents and digital media to support prosecutions.
• Deal with telephone enquiries from both internal and external sources and deal with day-to-day correspondence as appropriate. Undertake data inputting into relevant force systems to enable effective exchange of information with Criminal Justice partners.
• Maintain and track systems to ensure appropriate information is retained or destroyed in accordance with force policy and legal requirements.
• Undertake all responsibilities relating to information management, data quality, information sharing, intelligence and information security in accordance with the NPCC Guidance on the Management of Police
• Information in order to achieve compliance with the Statutory Code of  Practice.

Knowledge and Experience:

• Good knowledge of relevant police and criminal justice procedures and the Criminal Justice system to administer the duties of the role effectively.
• Knowledge and experience of using Niche within Criminal Justice framework.
• Proficient keyboard skills with a good knowledge of relevant Force IT systems e.g. Xhibit, PNC (not exhaustive) to deliver a quality service to customers internally and externally.
• Good communication skills to ensure accurate information is issued and obtained from all customers/agencies/partners.
• The ability to prioritise and organise workloads to ensure timescales are met.
• Post holder will need to demonstrate adaptability within a constantly evolving Criminal Justice system.
• Clear and demonstrable professional and ethical standards which enable the postholder to promote a positive image of the team and Merseyside Police.

 If you wish to apply please contact Lewis Ashcroft on 01772208962