Systems Engineer-Commercial

Systems Engineers are responsible for explaining complex technical topics to our clients with varying technical comprehension. Candidates will provide product demonstrations, presales support, and support for partner engagements for a variety of technologies in our portfolio. The team member will serve as a trusted consultant and advisor to our customers and must have hands-on technical skills with knowledge of security ecosystems.

The main responsibilities are:

• Assist sales team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions.
• Participate in consultations and/or product capability assessments with prospects.
• Create relationships with key decision makers and serve as external technical spokesperson.
• Develop and maintain a broad knowledge of the live assistance/customer experience industry to stay aware of trends, issues and competition.
• Explain findings and recommendations to technical and nontechnical audiences.

Qualifications

• Previous experience functioning as a Pre-Sales Engineer in the commercial market
• Passionate commitment to quality and technology
• Strong organizational skills and ability to work independently
• Be an example for all in terms of ethics and compliance. Assist the VP Sales in the execution of our government contracting compliance and ethics programs.
• Conduct yourself in a manner that is consistent with the Company’s Code of Business Ethics and Conduct
• Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment
• Solid Understanding of Data Center technologies including Storage, Compute and Networking
• A solid understanding of TCP/IP protocols and routing
• Hands on Knowledge of Security related products and technologies (e.g. IDS/IPS, SIEM/Log Management, Firewalls, etc.)
• Excellent written and verbal communication skills
• CISSP or SANS certification preferred
• Ability to travel

Technical Experiences Required

• Hands on Knowledge of Security related products and technologies (e.g. IDS/IPS, SIEM/Log Management, Firewalls, etc.)
• Solid understanding of architecture design principles.
• Bachelor’s degree, or equivalent, in related discipline. Computer Science or Engineering degree preferred

Salary and compensation commensurate with experience. Benefits include health club membership, health insurance, dental, vision, short and long term disability, life insurance and 401k.