Collections Agent

Location:  Leeds, England
Salary:  GBP17500 - GBP19500 per annum

Collections Agent

Leeds City Centre

  • 17.5K to 19.5K depending on experience
  • 4 weeks full training is given
  • No weekend work only Monday to Friday

Would you like to work for an award-winning national debt collections agency?

Would you like to go from having a job to having a career?

Would you like to work in an incredibly Vibrant working environment that strives to makes a difference?

Are you able to engage, build rapport and gain trust?

As a collections agents you will be expected to not only manage the customers accounts but to do so in most effective way possible, leaving the customer with the relief of knowing they’re in good hands. You will be responsible for ensuring that the customers are left satisfied with the overall outcome of the call and are happy with the payment plan you have put in place.

You will be given 4 weeks’ worth of training followed by 2 weeks buddy training before taking any live calls. The shift plan for the role will be on a 35-hour week Monday to Friday with no weekend work!

Key Requirements for the collections advisor role:

  • 6 to 12 months call centre experience
  • Debt recovery experience is preferred
  • Degree educated (preferred not essential)
  • Worked in a targeted environment before
  • Able to do build rapport and gain trust over the phone

If this role is something that sounds of interest to you then please get in touch and we can start the process for you.

Job Type: Permanent

Salary: £17,500.00 to £19,500.00 /year

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