The atmosphere sizzles round the clock at Empire Casino, the top choice for great food and drinks alongside all-action gaming in London’s West End – and for your next career move.

We are part of the new and innovative Metropolitan Gaming group, making the Empire the right place for friendly hard-workers who are as keen on developing themselves as delivering for their customers. It’s our people, and the service they deliver, that make us stand out.

So, are you ready to place your bets on a career with us?

Well keep on reading!

Within this role you will be vital to our customers service delivery, providing exceptional service, ensuring beverages are served within a timely manner and contribute to the overall guest satisfaction experience. You are vital to our operations!

Additionally you can earn tips and service charge!

ESSENTIAL SKILLS:

• Outstanding customer service skills.
• Exceptional interpersonal skills and able to maintain a positive, appropriate relationship with all guests.
• Methodical and attentive to detail.
• Ability to promote all areas of the Club and understand departmental specific operations and services to explain and guide the guest during their visit.
• Previous experience in a customer service environment.
• A team player.
• Communicate in clear and concise English.
• High level of personal integrity.
• Strong work ethic with a passion for exceeding expectations.
• Respect and appreciation to all.
• Encourage and contribute towards a culture that supports everyone to be the best that they can be.

Please Note: You must be aged 18 or over and have the right to work in the UK.