Mitel Telecoms Engineer (OKN-Mitel-2105) City Of Manchester, England

Salary: GBP35000 - GBP45000 per annum + Bens

A leading household organisation is seeking a Senior Voice Engineer responsible for the day to day administration, incident support and technical project delivery of all Mitel phone systems and other data networking equipment.


  • An in-depth knowledge of Mitel VoIP systems, including Nupoint Voicemail and Mitel ACD
  • Some exposure to Cisco routing and switching technologies
  • Experience of supporting large complex VoIP networks
  • Ability to relate business requirements to technical solutions
  • Strong analytical skills to quickly and accurately respond to re-active problems ensuring that the most appropriate course of action is taken
  • Experience of working in an ITIL environment, understanding how the end to end processes work across the organisation


  • Exposure to Unified Comms / Collaboration technologies
  • Exposure to HP Procure and / or HP Comware environments
  • Exposure to one of the following: Skype for Business, Avaya or Cisco VoIP technologies
  • Experience of / or a conceptual understanding of virtualisation (ESXi) and Windows server 2008 / 2012 technologies