Call Center Representative (351933) Franklin, Massachusetts

Fantastic Opportunity with an Immediate Start
Paying up to $15 per hour

This position is responsible for exceeding customers’ service and sales expectations in an inbound call center environment.
Position Responsibilities:

  • Utilizing superior knowledge of bank products and services, service incoming customer calls in an efficient and quality service-oriented manner
  • Assess situations, apply sound judgment and negotiation skills and work within established policies and procedures to efficiently resolve customers’ needs and issues
  • Accurately complete on-line account transactions, maintenance and service requests to other areas of the bank

Required Skills:
  • Basic computer knowledge
  • The ability to work flexible hours and strong written and verbal communications skills
  • Establish and maintain effective working relationships