This position is no longer open for applications

URGENT! Work From Your Home- $10/hr plus $2/hr completion bonus if you work all assigned hours

Looking to earn some additional income quickly? We have a short term Work at Home – Customer Service (Help Desk) position available supporting the #1 best selling tax software in the US! Unlimited overtime available! The next step in the process is to fill out the online application at www.directch.com/manpowerintuit?source=JMBB

Opportunities for permanent positions are possible when this assignment is finished!

Details:

Pay:$10/hour + $2/hour completion bonus if you work all assigned hours

For example, if you work 100 hours during the 2 week project, you will earn $1200

Must work April 15th!

(MUST LIVE IN IOWA, NEBRASKA OKLAHOMA, FLORIDA, INDIANA, KANSAS, NEW MEXICO, TENNESSEE, OR SOUTH DAKOTA)

Equipment Requirements:

• Broadband Internet - reliable, high-speed, hard-wired, bi-directional.
• DSL or Cable (no wireless or satellite connections).

•         Analog landline - dedicate for your use while working, and that you can use while also accessing the Internet. Please note that this phone line will not be available for personal / household use during your shift hours.  Must be one of the following:
•         Cable – phone service from a Cable TV service provider (without a modem)
•  VoIP phones (Vonage, AT&T CallVantage, MagicJack, etc.) are NOT acceptable.  Phone is attached to a modem is considered VOIP .

• Plain Old Telephone Service (POTS) or sometimes called PSTN – traditional landline phone service using a dedicated copper pair to the home

• Fiber-Optic – phone line provided by a local phone service.

• Telephone - corded, traditional telephone.
• No cordless, cellular / wireless or VoIP phones (Vonage, AT&T CallVantage, etc.)
• Must have a “mute” button
• Headset –either plug directly into your telephone base or take the place of your telephone and plug directly into your telephone line (wall jack).
• Minimum requirements: Hands-free, Corded

Work at Home Agent

Responsibilities:

•        Provide customer support to clients via phone, email or web channels
•        Learn and become knowledgeable of client’s products or services
•        Accurately log all interactions via established business process and tools
•        Provide prompt, reliable and accurate information to customers while adjusting to the pace of the caller
•        Demonstrate ability to identify solutions based on established processes and procedures
•        Demonstrate effective soft skills, active listening, and ability to empathize with the customer’s situation
•        Act with sensitivity in all customer interactions
•        Effectively manage length of calls / handle time
•        Display effective time management skills
•        Promote teamwork and contact center success