About the Company:

TwoScots have partnered with this large business in the South Eastern suburbs to help them find their next Team Leader. Due to growth they are seeking a Collections Team Leader who can help the team run their portfolio's, build lasting relationship with their customers and lead from the front in everything collections.

We are on the search for a truly passionate collections leader, who wants to be apart of process improvement, mentoring team members and buulding relationships. This is a busy high volume role that rrequires a genuine love for what you do! 


Culture + Benefits:

• 1 day from home + Flexible hours
• South Eastern suburbs of Melbourne | Parking On-Site
• Autonomy to make changes and improve processes
• Mentor and build a high performing team
• Progression into a Manager role
• Salary depending on experience up to $120,000 + Super 

About the Role
Due to a business restructure and growth, a newly created role is available for a strong people manager with Collections experience. We are seeking a Team Leader to oversee 8+ Credit Officers, Reporting to the Finance Manager. You will be an integral part of the business and ready to take on this evolving role.

Duties

• Managing, mentoring and developing a team of 8+ collections officers and fostering a high-performance culture within the team
• Oversee the end-to-end collections within a portfolio based environment
• Manage relationships with all customers and suppliers
• Ensure compliance with relevant laws, regulations, and company policies
• Work closely with finance, sales, and operations teams to align credit risk strategies with business objectives.
• Communicate key insights and recommendations to senior management.
• Engage with customers to negotiate payment plans and resolve disputes
• Working on process improvement and system upgrades 

Skills and Experience

• 10+ year's experience in collections, with at least 3+ years in leadership of 5+ team members.
• Experience with Trade Finance and/or PPSR
• Experience in a high volume, fast moving enviroment 
• Proven ability to lead a team and drive performance improvements.
• Experience working with multiple ERP systems.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work in a fast-paced environment and manage competing priorities.

If you feel you have the necessary experience, then please APPLY NOW!

Alternatively, please call Janessa on 0416870676 or email at janessa@twoscotsrecruitment.com.au