In Country Representative ( Nairobi, Kenya


Key Purpose of the Role


The primary purpose of this role is to represent Murdoch University’s international student recruitment interests in Africa. The In-Country Representative will develop and maintain links with stakeholders and partners to increase student enrolments. The In-Country Representative will develop and manage academic and other partnerships, including articulations, joint degrees, and student mobility. This position requires a degree of independence and initiative.

Principal Accountabilities and Duties

  • Devise and operationalise the relevant country plans alongside the RM.

  • Assist the RM to implement the country marketing plans and to achieve the recruitment targets.

  • Deliver market insight and accurate sales forecasts through regular and detailed reports to the RM.

  • In cooperation with the RM, build and maintain sound relationships with the agent network and assist RM to

    ensure these agents are properly trained and resourced.

  • In cooperation with the RM, assist the University to build and maintain beneficial relationships with other in-

    country stakeholders, including Australian and local government agencies, local education institutions,

    scholarship bodies and others.

  • Arrange and participate in all student recruitment activities including, but not limited to, training, events,

    student conversion, information sessions and managing enquiries/agent requests.

  • Assist with follow-up and liaison between Murdoch International, students and event hosts.

  • In cooperation with RM, assist with the production of relevant social media initiatives, electronic marketing and

    print publications where required.

  • Assist RM in the identification and processing of institutional credit transfer articulations.

  • Handle student enquiries and manage leads.

  • Ensure complete and accurate reporting of all activities.

  • Coordinate student contact to confirm outcome of visa interview.

  • Execute pre-departure process with channel partners and students.

Knowledge, Skills and Experience


  • Understanding of the student recruitment industry within the African education market and a sound understanding of the ESOS Act 2000.

  • Strong planning and organisational skills and the ability to manage competing requirements simultaneously.

  • Strong interpersonal and cross-cultural skills with the ability to establish trust and respect at all levels

    internally and externally.

  • Well-developed written and verbal communication skills for reporting and analysis.

  • Strong customer focus.

  • Sound administrative and organizational skills.


  • An undergraduate university qualification

  • Proven track record of strong sales performance

  • High level numeric literacy and critical thinking

  • High level interpersonal, communication and negotiation skills including Business level written and oral

    capability in English

  • Proven ability as a team player

  • Ability to demonstrate innovative thinking

  • An eye for developing new recruitment initiatives

  • Ability to take responsibility for decisions and outcomes

  • Flexible attitude to work including a willingness to work weekends and evenings in support of recruitment

    activities both locally and internationally

  • Ability to meet targets within defined timelines among changing priorities

  • Willing to travel as required


  • Established network within the education industry

  • Sound knowledge of the international education industry

  • Marketing and promotions experience

  • Proven ability to monitor and evaluate the success of activities and report appropriately

  • Proven ability to work successfully with education agents

  • Experience of working effectively within a matrix structure to ensure competing demands are met

Key Performance Indicators

  • Performance against target for intakes
  • Conversion rates

  • Team engagement / satisfaction / performance

  • Contribute to positive team culture

  • Agent satisfaction

 What we can offer you:

  • Career progression and professional development pathways
  • A strong, positive and values driven workplace culture
  • Collegial and collaborative environment with a commitment to education
  • Access to, and support from, a comprehensive and experienced sales and marketing workforce
  • Mobility within the business and global locations
  • Health & Wellbeing initiatives for you and your family

About Navitas

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.

 Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders and diverse community groups.

 How to apply

Please apply online by submitting your CV and Cover Letter

Applications close on Monday, 13/09/2021 at 5:00pm however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

Extra information

For further information or to view other opportunities, please visit

Successful candidates will require full working rights in Kenya

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