Join MEGT as a Business Trainee!

Are you a motivated and reliable individual with a passion for customer service and an interest in learning all things data entry, finance, client/customer management, and business operations? MEGT has a fantastic opportunity with one of our clients, offering a Certificate III Business qualification while becoming a valued member of their team, located in Boronia, VIC!


About the role:

This traineeship offers a unique opportunity to develop practical skills and gain hands-on experience:

• Deliver high-quality customer service by answering phone calls, responding to emails, assisting residents, and informing customers of booking rules, pricing, and waste collection requirements.
• Manage bookings and scheduling including taking hard waste collection bookings, scheduling at-call council collections, cancelling orders on request, and entering complaint details into council spreadsheets.
• Complete administrative and data entry tasks such as entering phone orders into the database, processing payments via BPoint, contacting customers about non-payment or declined cards, and maintaining accurate digital and manual filing.
• Support office operations by keeping the workspace clean and organised, performing archiving tasks, and ensuring stationery and supplies are restocked.
• Maintain compliance and reporting by adhering to WHS policies and providing accurate information and reports to management when required.

What we’re looking for:

• Strong communication and interpersonal skills, along with a positive attitude and strong organisational ability
• Someone who takes initiative, is eager to learn, and demonstrates high attention to detail
• Demonstrated customer service experience and the ability to follow instructions
• Tech-savvy — familiar with MS Word, MS Excel/Google Sheets, MS Access, email platforms, and basic IT skills
• Interest in, or previous study of, Business, Accounts, Finance, or IT (highly advantageous)

About the company:

Our client is a well-established organisation within the waste management sector, committed to delivering reliable services to the local community. They are currently seeking a Business Trainee to support the continued growth of their office operations and help provide an exceptional customer experience. Located close to public transport and local amenities, you’ll be joining a supportive and community-focused team that values on-the-job learning and offers genuine long-term career development opportunities.

What can you expect from us?

• Personalised one-on-one mentoring throughout your training to ensure your success
• A nationally recognised qualification
• Weekly pay
• Comprehensive training leading to a Certificate III Business

Interested? Click "Apply Now" or for more information or visit https://www.megt.com.au/jobs

At MEGT, we enable people to start their careers through Apprenticeships and Traineeships and support large and small businesses to recruit, train and grow careers. Our purpose is to provide life changing, lifelong learning and employment solutions for all. We invite you to be part of our story. By applying, you agree to receive information about other MEGT employment and education opportunities

MEGT is committed to being a Child Safe Organisation and an Equal Opportunity Employer. We have zero tolerance of racism, discrimination, harm, or abuse. We have a culture that values safety, diversity, and inclusion and encourage all qualified applicants, including minorities, genders, protected veterans, Aboriginal and Torres Strait Islander peoples and individuals with disabilities are encouraged to apply.