Sales Operations Analyst 

Basingstoke, RG24 (Remote) 

Contract: Temporary – until 31/04/2027 

Hours:  40 hours per week - Monday to Friday - 09:00 to 17:30 (flexible) 

Pay rate:  £28 per hour 

We’re recruiting a Sales Operations Analyst to support commercial excellence and improve sales effectiveness, with a strong focus on day-to-day support, maintenance and optimisation of Sales Operations tools, especially Salesforce.  

You’ll partner with commercial stakeholders to keep tools running smoothly, troubleshoot issues, improve processes and deliver actionable insights. A key part of the role is using AI to automate routine Sales/Sales Ops tasks, improving efficiency and enabling the sales team to focus on strategic activity. You’ll also support and manage user groups (super users/power users) to drive adoption and best practice. 

Sales Operations Analyst Shift: 

Monday to Friday 

09:00 – 17:30 (flexible) 

40 hours per week 

Sales Operations Analyst Pay Rate: 

£28 per hour 

Sales Operations Analyst III Responsibilities 

• Provide day-to-day support, maintenance and user communications for Sales Ops tools (especially Salesforce.com) 
• Administer and customise Salesforce (configuration, user support, system upkeep, optimisation) 
• Troubleshoot issues, implement fixes and drive continuous improvements 
• Support and optimise sales processes to improve effectiveness and tool adoption 
• Use AI to automate repetitive workflows and improve efficiency 
• Manage user communities (including super users/power users), promoting best practice and adoption 
• Create/maintain documentation for tools and processes 
• Deliver training sessions for different user groups 
• Produce executive-level reports and presentations to support leadership decision-making 
• Maintain high standards of data accuracy, system integrity and governance 
• Support projects and process improvement initiatives across the commercial function 

Sales Operations Analyst Requirements: 

• Bachelor’s degree or 5+ years’ experience in Sales Ops, Business Analytics or related 
• Strong Salesforce.com administration/customisation experience 
• Advanced Excel, Power BI, SQL and data visualisation skills 
• Proven experience supporting/optimising Sales Ops tools; strong troubleshooting and solution delivery 
• Experience using AI to automate routine tasks/workflows 
• Strong project management and process improvement capability 
• Excellent communication skills (able to explain technical topics to non-technical users) 
• Strong stakeholder management; able to work independently and manage multiple priorities 
• Life sciences/healthcare experience preferred 
• English required; additional languages beneficial 

To be considered for this Sales Operations Analyst role, please apply now.