Zone Manager

At ESS our motto is, “Every day counts!” We take opportunities every day to grow and better our company as well as our employees.

OVERVIEW: The successful candidate serves as the dedicated primary representative of ESS for assigned school districts within the School District of Philadelphia.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Build and maintain strong relationships with school staff to support site-specific program needs.
• Supervise ESS personnel including aides, assistants, and other support staff.
• Manage and submit required documentation (e.g., timesheets, reports, rosters, attendance, billing).
• Monitor staffing metrics such as hiring, turnover, and retention.
• Ensure accuracy of time records and timely submission.
• Support performance improvement initiatives related to staffing and service delivery.
• Communicate effectively with internal teams, school contacts, and corporate staff.
• Respond promptly and appropriately to on-site issues, escalating when necessary.
• Regular, in-person attendance is required.

 QUALIFICATIONS:

• Bachelor's degree
• Supervisory experience, ideally in education or staffing
• Strong relationship-building and communication skills
• Organized and detail-oriented
• Problem-solving skills
• Proficient in Microsoft Office (Excel, Word, etc) and reporting tools.

ESS ADVANTAGES:

• Health insurance (medical, dental, vision, disability, life insurance)
• PTO (personal, vacation, sick)
• 401(k)
• Mileage reimbursement

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds.
• While performing the duties of this job, the employee regularly stands, walks, sits, uses hands to finger, handle, or feel, reaches with hands and arms, talk or hear.

VISION REQUIREMENTS - Close vision (clear vision at 20 inches or less) to work on the computer.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons, with or without notice.  The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.