Job Title: Freight Forwarding Manager (Air, Ocean & Road)

Location: Liverpool or Manchester (with travel required)

Salary: £45,000 – £50,000 (dependent on experience)

Working Pattern: 4 days in office, 1 day remote

Overview

We are seeking an experienced Freight Forwarding Manager to oversee and develop a small, multi-modal operations team. This role is ideal for either an established manager or a high-potential junior candidate ready to step into a leadership position.

The successful candidate will have a strong background across air, ocean, and road freight, with the ability to manage end-to-end forwarding operations while contributing to commercial growth.

Key Responsibilities

• Manage and lead a team of 3 staff covering all aspects of freight forwarding
• Oversee daily operations across air, ocean, and road shipments
• Ensure compliance with customs regulations and industry standards
• Coordinate with internal departments including finance and sales
• Drive operational efficiency and continuous improvement
• Support and develop team members through hands-on leadership
• Maintain and grow client relationships
• Contribute to business development, ideally leveraging an existing book of business

Requirements

• Proven experience in freight forwarding (air, ocean, and road)
• Current or recent management/supervisory experience
• Strong knowledge of customs procedures and compliance
• Commercial awareness with a customer-focused mindset
• Ability to manage multiple functions including operations, finance coordination, and sales support
• Excellent communication and leadership skills
• Ideally brings an existing portfolio or book of business
• Based in or willing to commute to Liverpool or Manchester, with flexibility to travel

Candidate Profile

• Either an experienced manager or an ambitious junior professional ready to step up
• Hands-on, proactive, and comfortable in a fast-paced environment
• Strong problem-solver with attention to detail
• Commercially minded with growth-oriented thinking

Additional Information

• Hybrid working model (4 days office / 1 day home)
• Opportunity to shape and grow a small team
• Competitive salary based on experience and capability 

Ref S73