IT Manager (BBBH2634) City Of Manchester, England

Salary: GBP40000 - GBP50000 per annum

IT Manager

Locations: Manchester City Centre  

Salary Range: £40k-£50kpa

Role and Responsibilities:

  • Design, implement and administer the IT Infrastructure
  • Ensure IT Infrastructure is secure and stable 
  • Ensure Software is licensed correctly 
  • Ensure the IT Infrastructure is fully supported and documented.
  • Lead IT Strategy and regularly report into the board with updates 
  • Be hands-on in providing IT support to a largely remote user base (circa 350 users)
  • Manage the purchase, installation, maintenance/support of software packages  
  • Manage a small team of IT Infrastructure Support Administrators 
  • Mentor and develop direct reports
  • Apply software upgrades and patches
  • Ensuring IT service continuity planning and support, within the context of business continuity plans, and a disaster recovery plan.
  • Ensure adequate documentation, information repositories, staff training and other items essential for knowledge gathering, transfer and retention are in place throughout the full lifecycle for all supported systems and services.
  • Recruit, lead, motivate, develop and manage performance of direct reports, building a high calibre team

Skills & experience required:

  • Must be highly proficient in Office 365
  • Previous budgetary management experience 
  • Must have excellent customer service skills and be able to communicate well with a variety of stakeholders and users   
  • Must have previous vendor management experience
  • Must have excellent troubleshooting experience 
  • Must have excellent leadership skills and the ability to build and motivate high performing teams.