IT Support Administrator (2226) City Of Manchester, England

Salary: GBP25000 - GBP28000 per annum

IT Support Administrator Role Specification


Reports to:        Head of IT

Location:            Manchester City Centre

Hours of work: 9am – 5pm, Monday – Friday

Salary:                 £25k per annum - £28k per annum

Benefits:             25 days holiday plus birthday day off, Company Pension Scheme, Health Assured helpline, Perkbox voucher scheme, charity days, team socials and lots of fun reward incentives

Start Date: ASAP

About the company

An award-winning, fast growing professional services firm headquartered in Manchester with a global client base.  

The Role

This role is perfect for someone with a strong technical aptitude, initiative and the ability to think quick on their feet and able to deliver a high caliber of customer service. 

You will be responsible for providing 1st/2nd line support for up to 300 users across multiple sites.


  • Microsoft Office 365
  • Windows 10
  • A vast majority of users are remote workers

Skills/experience sought:

  • Hands on systems administration experience in Microsoft office 365 environments
  • Prioritise and escalate issues promptly, and identify repeat issues
  • User account and licensing management for company’s cloud-based systems
  • Supporting users with hardware and software issues and training
  • Deliver face-to-face and remote training on IT systems where necessary
  • Administration and configuration of core applications, including document management systems and SharePoint.