Job Title:  Learner Recruitment and Reception Officer x 4 roles

Type of Business: Public Sector

Location: Rotherham, Worksop & Swinton

Salary: £13.50/hour

Duration:   37hrs - Temporary – 6th July 2026 to 25th September 2026

GI Group are seeking an experienced Reception/Administrator for our public sector client in Rotherham.

As part of their Learner Recruitment Team, you’ll provide a professional, welcoming and high-quality reception and enquiry service to both internal and external customers. You’ll be the key point of contact for potential and existing learners — ensuring every interaction is positive, informative and supportive whether face-to-face, by phone or online.

What You’ll Be Doing:

·        Deliver a professional reception service and act as a warm, helpful first point of contact.

·        Provide pre-entry information, advice and guidance to potential and existing learners.

·        Manage and respond to course enquiries in person, over the phone and via email/online channels.

·        Signpost or refer enquiries to specialist teams where appropriate.

·        Support the Group’s mission to deliver skills for the future through outstanding teaching and learning.

What We’re Looking For

·        Experience in a customer-facing role (education setting desirable).

·        Confident communicator with excellent written and verbal skills.

·        Able to handle a varied enquiry workload in a busy reception environment.

·        Comfortable working independently with minimal supervision when required.

·        Holds (or is willing to work towards):

·        Level 2 Literacy & Numeracy (GCSE equivalent)

·        Level 3 Information & Guidance

·        Level 2 Customer Service

Hiring Contact: Joanne Smith

Agency: GI Group Recruitment Ltd

If you would like any further information about any vacancies before applying, please feel free to contact or on 07552 342472