Head of HR & Operations

Location: London / Hybrid

Contract: Permanent

Salary circa £51k

We are delighted to be working with a nationally recognised organisation to recruit a brand new Head of HR & Operations. Working on site in Westminster 1- 2 days a week, this is an exciting opportunity for an experienced HR leader to shape and lead people and operational functions within a values-driven, fast-paced organisation operating in a high-profile environment.

Reporting to the senior leadership team, the Head of HR & Operations will lead the organisation’s HR and operational services, ensuring legal compliance, sustainable organisational performance, and an inclusive, positive employee experience.

You will act as a trusted adviser to senior leaders, championing best practice in people management, safeguarding, and organisational effectiveness. The role combines strategic leadership with hands-on delivery and oversight of HR, office operations, IT services, and health & safety.

Key Responsibilities

• Lead and deliver the organisation’s HR strategy, covering employment law and policy, recruitment and retention, learning and development, reward, payroll, and employee relations.
• Develop and implement initiatives to improve staff engagement, wellbeing, and satisfaction.
• Act as the organisation’s Safeguarding Lead, ensuring robust safeguarding policies and compliance.
• Lead the strategy for office-based, remote, and hybrid working.
• Take responsibility for the Federal Party Office and oversee health and safety for all staff, regardless of location.
• Provide expert HR advice on complex and sensitive cases across the wider organisation.
• Ensure payroll is delivered accurately and on time, either in-house or via an outsourced provider.
• Prepare reports and present to committees and governance bodies.
• Build strong relationships with key stakeholders and support a collaborative culture focused on growth and organisational success.

Head of HR & Operations

You will be an experienced HR leader with strong judgement, excellent communication skills, and the credibility to operate confidently at senior level in a complex, sensitive environment.

Essential experience and skills include:

• Proven leadership of an HR function.
• Strong written and verbal communication skills, with the ability to tailor messages to different audiences.
• Experience planning and delivering medium- to long-term projects and engagement activity.
• Excellent interpersonal skills and the ability to adapt to different working styles and seniority levels.
• High levels of discretion and professionalism in sensitive situations.
• Experience managing payroll, either directly or through an external provider.

Desirable:

• MCIPD accreditation or equivalent experience.
• Experience working with volunteers.

This role offers the opportunity to make a real impact within a values-led organisation at a pivotal time, shaping people strategy and operational delivery while supporting engagement and organisational growth.

For a confidential discussion or to apply, please contact Jacqui Wall 0203 8001500