IT Support Engineer (BBBH1158) Guildford, England

Salary: GBP23000 - GBP27000 per annum + Benefits

Job title: Infrastructure Engineer

Location: Guildford

Salary: Up to £27,000 per annum

One of the UK’s largest financial/payment institutions is looking to expand their technical IT team with a talented infrastructure engineer. With offices across the UK and presence in European/Middle Eastern countries, it’s never been a more exciting time to join them!

You will have previous experience in Technical support with a high degree of customer service and able to resolve 2nd Line support requirements.

You must be a team player with strong personal values, showing integrity and proactive work approach.

Key requirements:

  • Minimum ITIL Foundation V3 (11) Certified
  • Experience of 2nd line infrastructure troubleshooting of hardware, software and network connectivity issues.
  • Setup and troubleshoot LAN printers
  • Experience of installation, troubleshooting and problem resolution
  • A structured approach to problem-solving & the ability to work autonomously in prioritising and resolving issues for end users
  • Outstanding time management and prioritisation skills
  • Ability to carry out basic network / PC software & Hardware diagnostics face to face and/or remotely
  • MS Office 2010 or newer
  • Windows 7/10
  • Back Up, antivirus, firewalls
  • Excellent knowledge of Active Directory, Exchange and other Microsoft Windows server/cloud technologies (administration and configuration of)

To find out more about the company and what they can offer, please apply with your CV immediately!!