Hours: Mon - Friday 8:00am -5:00pm; Plus, every other Saturday 8:00-1:30pm upon conversion
Status: Temp-to-Hire
FLSA: Hourly/Non-Exempt

Ideal Candidate
Sharp individual, focused and detail oriented with excellent computer/data entry skills, committed to providing exceptional customer service.

Requirements
Minimum 2 years Customer Service / Call Center experience, preferably in Automotive Industry
Experience using multi-line phone systems (we have 23 lines)
Pleasant phone voice and demeanor
Data Entry / Order Entry experience required (this position is 75% data entry)
Proficient using Microsoft Office: Word, Excel, Outlook
Able to compose Excel spreadsheets
Possess good verbal and written communication skills
Able to multi-task and prioritize while working in a fast paced environment
Resourceful and self-motivated; able to work independently as well as in a Team
Have a Team-Player mentality; be customer focused
Excellent attention to detail, organizational and follow-up skills needed
eBay and PayPal experience is a big PLUS!


Job Duties: responsibilities include, but are not limited to:

Answering calls, routing calls and taking messages.
Answers phone inquiries regarding order status and order tracking
Order entry - processing incoming/outgoing orders
Order scheduling
Minor inventory management
Maintaining Excel spreadsheets
Filing and maintaining office files
Contributes to Team effort by accomplishing assigned tasks in a timely manner
Backup Receptionist duties
May help download online eBay orders and use PayPal to invoice