Customer Service Officer - SAP

• $40.56 per hour inclusive of casual loading
• Monday to Friday – 8.00am-4.00pm
• Casual role, offering full time hours, potential to lead to permanency
• Brendale Location
• Full long-term working rights required

We are seeking an experienced Customer Service Officer with strong SAP experience, who can provide support to the daily operations of a large manufacturing business. The ideal candidate will have a positive attitude and demonstrate an ability to be flexible while working with key customers & accounts. This is a great opportunity for a CSO who is looking to be part of a professional team, and potentially looking at a long-term employment opportunity with the company.

The successful candidate will be able to demonstrate the following key standards:

• Manage end-to-end customer service for key accounts
• Support and collaboration to the Offshore Customer Service Team
• Service outbound calls to customers, providing timely support and effective resolution of inquiries and issues
• Process orders and related inquiries, including changes to ensure accuracy and timely fulfilment.
• Maintain accurate and detailed records of customer interactions and transactions
• Manage post-sales service requests, including invoice inquiries, POD requests, and resolution of discrepancies
• Update customer price lists, ensuring accurate loading of new/revised pricing into SAP
• To co-operate by willingly participating and supporting team decisions, being a good team player

Qualifications and Skills:

• At least 2 years in a similar customer service role using SAP
• Polished & professional phone manner
• Highly organised

If you feel that you meet the above mentioned criteria, please apply now or email Stuart at hlimond@lpcommercial.com.au

Only shortlisted applicants will be contacted.