Inside Sales Representative (BBBH13444) Hounslow, England
I am seeking an Inside Sales Representative for my global aviation components supply chain client at Heathrow.
The successful candidate will assist in increasing sales and revenue, find new sales, support the sales staff, and provide first class customer support for sales and service.
This role requires a high level of close interaction with both customers and various internal departments. As such, you will need to have strong interpersonal skills coupled with a positive and energetic attitude.
As this role will involve supporting German and Austrian customer accounts, it would be advantageous if you can speak German proficiently however this is not essential.
Although aviation industry knowledge is beneficial, we welcome applications from applicants from similar roles in other industries. Training will be provided.
This role will be 100% office based. Free onsite parking.
Main Responsibilities:
· Receive, research and answer customer enquiries regarding sales orders, invoices, shipping data and paperwork inquiries as quickly and efficiently as possible on a daily basis, coordinating with Sales, Product Lines, QC, Warehouse and the Accounting Department.
· Log all customer enquiries in the system, including all ‘no quotes’.
· Following up all offers provided to customers with a courtesy call.
· Ensure all online enquiries are actioned and responded to accordingly.
· Receive, research and answer customer complaints, coordinating with other teams.
· Meeting and exceeding company sales targets and goals.
· Actively promote new product offerings.
· Ensure all PO’s are processed on day of receipt and customers are provided with order acknowledgement.
· Maintain ongoing dialogue with customers.
· Track measurement on enquiries, orders, and backlogs.
· Keep the management system up to date in order to accurately track progress and keep other members of the team informed on status.
· Travel/Customer visits as and when required
Ideal candidate profile:
- Degree level or equivalent experience in a fast paced commercial sales environment from any industry
- Ability to multi-task and deal with high levels of customer queries
- Ability to deliver under pressure
- Prioritise tasks on a daily basis
- Analytical with a high level of detail
- Excellent Communicator
- Dependable and reliable, supporting other members of the team
- Honest and Open attitude
- Confident personality
Additional information:
- This role will be 100% office based
- Mon - Fri working week
- Salary available on application
- Free onsite parking and excellent public transport links
- Attractive benefits package including Private Medical & Dental Insurance, Enhanced Pension Scheme, Life Assurance cover, Annual VDU eye tests
- Training and development opportunities
- Candidates must already hold the right to live and work in the UK at the time of application
If you are interested in applying for this position and you meet the requirements, please apply immediately.
Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
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