Customer Service Representative (37684) Sydney, Australia

Salary: AUD60000 - AUD65000 per annum + Super


  • Work for a growing Australian owned medical device logistics company
  • Opportunities for growth and development
  • Supportive and inclusive environment
  • On-site barista,¬†wellness centre and team gatherings
  • $60,000-$65,000 + Super

About the company

Our client is a well renowned rapidly growing Australian health care logistics organisation. They strive to deliver exceptional service to their customers through innovative and forward-thinking methods. Join their dynamic and passionate team in their new Sydney CBD 2000 location.

About the opportunity

In your new Customer Service role, you will become an important piece of a strong, motivated, and driven customer service team. Reporting to the Customer Service Manager, you will have excellent communication and attention to detail skills, processing orders via email and phone. Liaising with medical professionals to provide delivery information in a high volume and deadline driven environment.


  • Answering queries via phone and email
  • Data entry and processing orders
  • Quoting orders
  • Liaise with hospitals and distribution centres across Australia to track orders
  • Ensure complaints are resolved quickly and expertly, and escalated when required

Skills and Experience

  • Previous experience dealing directly with customer enquiries
  • Clear and concise communication skills
  • Strong work ethic
  • Attention to detail and multi-tasking ability
  • Ability to prioritise tasks
  • Proficient computer skills


Fantastic, engaging, friendly and hardworking team, with minimal turnover in staff.

How to Apply

Click apply or contact Jane Nichols, 02 8877 8714 for a confidential discussion.

About us

Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit