Part Time Sales Advisors
Location: Glasgow, Scotland
Salary: GBP9.37 - GBP9.37 per hour + bonus
Wanted: Part-Time Retentions and Sales Advisor (inbound only) for the best network for data, Three powered by Capita
From their launch in 2003 they have come from strength to strength and are now one of the leading networks in the UK with awards such as "Least complained about network", "Best network for data", "Most popular mobile network". Three are committed to achieving their goal of becoming the best-loved brand by 2021and we would love if you could help them achieve this.
Focussing on the customer experience, our client knows everything starts with great conversations and this is where you will come in. Through active listening and questioning, you'll help resolve any queries/issues our customers have and with your great product knowledge you'll help pair them with products and services that will enhance their experience.
You'll also be on hand to support our unhappy customers who may be looking to leave, they may have had a bad experience and we want to make things right. You'll use your empathy, listening skills and natural rapport building to truly understand why they are unhappy and looking to leave and adapt your approach in a commercial and customer focused way that will remind them of why our services and products are so great.
After a successful year of team growth and service delivery our client is looking to grow their contact centre in Glasgow city with part time opportunities available.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.
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