Part Time Sales Advisors

Location:  Glasgow, Scotland
Salary:  GBP9.37 - GBP9.37 per hour + bonus


Wanted: Part-Time Retentions and Sales Advisor (inbound only) for the best network for data, Three powered by Capita

From their launch in 2003 they have come from strength to strength and are now one of the leading networks in the UK with awards such as "Least complained about network", "Best network for data", "Most popular mobile network". Three are committed to achieving their goal of becoming the best-loved brand by 2021and we would love if you could help them achieve this.

Focussing on the customer experience, our client knows everything starts with great conversations and this is where you will come in. Through active listening and questioning, you'll help resolve any queries/issues our customers have and with your great product knowledge you'll help pair them with products and services that will enhance their experience.

You'll also be on hand to support our unhappy customers who may be looking to leave, they may have had a bad experience and we want to make things right. You'll use your empathy, listening skills and natural rapport building to truly understand why they are unhappy and looking to leave and adapt your approach in a commercial and customer focused way that will remind them of why our services and products are so great.

After a successful year of team growth and service delivery our client is looking to grow their contact centre in Glasgow city with part time opportunities available.


What can our client offer you?

  • Fixed Shift Pattern- 16 hours per week (28th May start date – Saturday 9.30am-6pm and Sunday 9.30am-6pm)
  • Exceptional training that provides you with the skills, knowledge of systems and product knowledge to hit the ground running in the first 5 weeks you join us – you will train on the following shifts - 23 hours per week (28th May – Monday 5-9pm, Saturday 9.30am-6pm and Sunday 9.30am-6pm)
  • Discounted sim cards for friends and family
  • Chance to win holiday incentives – one of our recent placements won an all-expenses paid trip to Dubai
  • Hourly rate - £9.37 per hour
  • Excellent bonus scheme - per sale model that is paid monthly (our top full-time performer in Grad Bay made £1284 after only being in the business for 9 weeks and 44% of new starts in Grad bay made between £300-500 per month)
  • Benefits including pension, cycle to work scheme etc
  • 30 days annual leave (including 8 public bank holidays)
  • Starting on 28th May 2019

What next?
Our client recognises that everyone is unique and can bring something new to the role and their team. Whether you're quiet or loud, humble or proud, if you have experience of dealing with customers and are accustomed to working in a target/KPI/deadline driven environment we would love to hear from you. If you're looking to step out of retail, hospitality, sales and can demonstrate a stable job history then please send us your CV and give Krishna from CCA Recruitment Group a call to discuss on 0141 406 6732.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.


Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database.

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