Sales Support Executive
Leeds
£26,000

My client based in Leeds seeks a Sales Support Executive to join their team.

Duties:

• Provide customer support to vendors.
• Check Client Care Pack have been issued to vendors.
• Assist vendors in completing their client care documentation.
• Help with ID verification
• Chase the return of Client Care documentation to solicitors
• Help with sales team administration.
• Client Update Calls
• Arrange property surveys for and ensure the reports are returned in a speedy manner.
• Distribute returned valuations to the relevant parties.
• Chase urgent valuations
• Update the team managers on the progress of each file.
• Upload information onto inhouse software
• Optimise the internal versus external courier methods.
• Manage the relationship with 3rd party companies.
• Arrange for contracts and other important documents to be signed.
• Liaise with all departments within the business and deliver efficient service.
• Assisting with desktops & RICS Surveys requests as and when required
• Responding to viewing requests from Rightmove as and when required
• Answering incoming calls and booking in viewings
• Chasing feedback from viewings
• Creating property brochures on our online portal
• Arranging photography appointments at properties
• Arranging appointments with 3rd party agents
• Optimise the internal versus external courier methods.
• Arrange for contracts and other important documents to be signed and returned.
• Any ad hoc requests made by the management team
• Excellent telephone manner and ability to build rapport.
• Excellent organisation skills and attention to detail
• Ability to prioritise tasks and remain calm under pressure.
• Excellent problem-solving skills
• Proactive
• High levels of customer service

Essential:
Customer Service Experience

Desired:
Property Industry Experience