Collections Officer
Salary: $75k - $80k + super
Location: Chadstone, 1 day WFH, Free parking on site 

ABOUT THE ROLE:
As a Collections Officer, you will take ownership of the end-to-end Credit process. This includes invoicing, collections, reconciliations, and supporting the finance team in delivering accurate and timely financial results.

RESPONSIBILITIES:

• Managing your own customer portfolio across multiple ERP systems
• Making high-volume outbound collection calls and following up on overdue accounts
• Resolving customer queries and completing reconciliations promptly
• Supporting customers to meet their trading terms
• Minimising aged debt and contributing to a strong cash position
• Building proactive relationships with both internal teams and external customers

CULTURE AND BENEFITS: 

• A collaborative and large supportive team environment
• Enjoy variety in your role with plenty of interaction across the business
• Opportunity to make a real impact by reducing aged debt and strengthening customer partnerships
• 1 day a week working from home
• Flexible work arrangements
• Opportunities for career development and progression
• Free parking on site
• Career progression

YOUR SKILLS AND EXPERIENCE:

• Proven experience in a high volume environment and managing a large portfolio 
• Strong written and verbal communication skills.
• Proficiency in multiple ERP systems and intermediate Excel skills (e.g., VLOOKUPs).
• High attention to detail and strong time management skills.
• A proactive and solution-focused mindset.

HOW TO APPLY:
If you’re looking to advance your career in Credit and Collections and want to join a market leader, please submit your resume by clicking APPLY NOW.