Student Finance Advisor (1000747) Kelburn, Wellington Central, New Zealand
Student Finance Advisor
Te Herenga Waka - Victoria University of Wellington is looking for a Student Finance Adviser to join the Student Finance team. The Student Finance Advisers provide accurate information and financial advice to students to enable them to successfully manage the costs of study at both undergraduate and postgraduate levels.
Key Responsibilities:
- Ensure that students are provided with a high quality, confidential and non-judgemental financial advice service that meets their needs, increases their financial capability and helps them achieve their full academic potential.
- Communicate effectively during one to one interviews and workshops to improve students’ financial literacy, budgeting skills, understanding of support available and financial obligations.
- Deliver workshops and presentations that are offered to a wide range of staff and students.
- Maintain accurate, timely record keeping of case notes and application outcomes in the CRM system.
- Complete weekly Hardship Fund administration within specified timeframes.
Key Requirements:
- Ability to communicate in an effective and friendly manner with a multicultural client base.
- Previous experience of a strong client centric approach to delivering excellent customer service or client services.
- Proven understanding of the need for data integrity.
- Demonstrated computer literacy skills, specifically Excel, Word and Outlook.
- Highly developed communication skills, both oral and written.
Applications close 17 January 2020
If you have any questions regarding this role please get in touch with Stephanie Hunter, Manager Student Finance, on 04-463 5343 or email Stephanie.hunter@vuw.ac.nz
Important - Application Steps.
Click Apply Button at base of Advert, follow the process to enter your contact details and add your CV and cover letter in the online form.
Download and complete the University Application Form
Email completed application form to erecruit@vuw.ac.nz along with any further supporting documents stating the reference number and position title from the advert in the subject line.