Autogate Controller

Location: Heysham
Shift Pattern: 4 on / 4 off (days & nights)

Temp to Perm position

About the Role

We are seeking a proactive and reliable Autogate Controller to join our operations team. Acting as the first point of contact for hauliers, you will play a key role in managing the safe and efficient flow of HGV traffic in and out of the terminal using a state-of-the-art automated gate system.

This is a fast-paced, safety-critical position suited to individuals who can remain calm under pressure and communicate effectively in a dynamic environment.

Key Responsibilities

• Haulier Support: Act as the primary point of contact for drivers, resolving queries and issues via intercom systems
• Traffic Management: Monitor and coordinate high volumes of HGV movements to ensure smooth terminal operations
• System Operations: Operate and oversee the Automated Gate System (including ANPR), identifying and troubleshooting faults
• Safety Compliance: Ensure all vehicle movements are conducted safely in line with site procedures
• Communication & Reporting: Liaise with internal teams and report system issues or operational concerns promptly

About You

• Strong communication and customer service skills
• Comfortable working in a fast-paced operational environment
• Confident using IT systems and monitoring platforms
• High attention to detail with the ability to multitask
• A team player who can also work independently
• Able to remain calm and professional under pressure

Requirements

• Previous experience in transport, logistics, or a similar environment is desirable
• Willingness to work rotating shifts, including nights and weekends
• Ability to pass a pre-employment medical assessment

What We Offer

• Competitive salary
• Structured training and development programme
• Shift allowances (where applicable)
• Pension scheme and employee benefits

If you’re looking for a challenging and rewarding operational role within a dynamic port environment, we’d love to hear from you.

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