Field Engineer (5888910) Edinburgh, Scotland
| Salary: | with a car allowance and bonus |
My client is looking for a Field Engineer
You would be joining a team of IT Engineers providing remote & onsite for small and medium enterprise customers, based Edinburgh and the surrounding areas. This will include troubleshooting and installations for varying sizes of customers and enterprises across various sectors.
Main Duties & Responsibilities:
- Travel to customer’s sites and provide support and/or installation services for a wide-ranging set of IT infrastructures.
- Undertake onsite surveys and audits for a range of solutions (networking, server, wireless, cabling).
- Manage customer documentation
- Provide remote & telephone support for first/second line queries to customers from our Edinburgh office.
Person Specification:
Essential Skills
Experience in an IT support role.
Must hold a full valid UK driving license.
Ideally worked on previously in a managed service environment.
Excellent communication and organisation skills.
Ability to be flexible, as you may be required to start early / finish late, or stayover, on some larger projects.
Experience in support and installing Windows Server & Desktop OS, Exchange, Office 365 and other standard Microsoft packages.
Experience in installing and manage basic networking equipment (Routers & Wireless).
Additional Skills
Knowledge in any of these areas would be advantageous but not essential.
Experience with Mac OS X, Linux & Android
Experience with Cisco firewalls and switches.
Experience with SQL, VOIP, SANS,
Experience in supporting and install complex networking equipment (firewalls, managed switches, VPN appliances, wireless)
Experience with VLANs, Hyper V, VM Ware and other virtual technologies
Experience with cloud technology.
Benefits
Company laptop & mobile provided
Paid overtime available
Transport allowance or company vehicle
This is a full-time position with regular travel to customers sites across Scotland. Hours are 9.00 – 5.00, Monday to Friday. 28 days a year holiday including bank holidays.