Customer Service Advisor

Honiton | £14.17 per hour | Flexible Working Pattern | 22.5 hours per week | Part-Time | Temporary (6-Month Contract) | Onsite

Introduction

Acorn by Synergie is recruiting an experienced Customer Service Advisor to join a busy housing call centre team in Honiton. This temporary, part-time position offers 22.5 hours per week across three days, with flexible working arrangements available.

We are seeking a hardworking and reliable individual who is a strong team player. The anticipated start date is 1 September 2026. This is a fantastic opportunity to join a supportive team and play a key role in delivering excellent customer service within a community-focused organisation.

Shift Patterns

Applicants must be able to work the following shift patterns:

• Shift 1: 7:00am to 3:00pm
• Shift 2: 3:00pm to 10:30pm

What We Offer

• £14.17 per hour.
• 28 days annual leave.
• Flexible working arrangements across three days per week.
• Opportunity to work within a housing-focused service environment.
• Supportive and collaborative team.
• Opportunity to make a positive impact in the local community.

Key Duties

• Answering incoming calls and responding to customer enquiries.
• Delivering excellent customer service in a fast-paced call centre environment.
• Accurately recording and updating information on internal systems.
• Processing requests and maintaining detailed records.
• Data entry and administration duties.
• Working closely with colleagues to ensure a high-quality service is delivered.

Requirements

• Previous experience within a call centre or customer service environment.
• Excellent customer service and communication skills.
• Strong Microsoft Office skills, including Word, Excel, and Outlook.
• Accurate and efficient data entry experience.
• Good attention to detail and organisational skills.
• Ability to work effectively under pressure.
• A positive attitude with the ability to work effectively as part of a team.

Interested?

If you are looking for your next opportunity in Honiton, apply today with your up-to-date CV or contact the Acorn by Synergie Exeter team for more information.