Operations Team Leader ( Southwestern Sydney, Australia

About the role

The Operations Team Leader is responsible for ensuring the provision of high-quality customer, administrative and operational services for all clients within a Government Services site. The Operations Team Leader is also responsible for delivery of services to ensure Government Services meets program compliance requirements.

The candidate we seek will ideally have the following:


  • Demonstrated knowledge of the operational requirements in an educational site setting to ensure quality delivery and to fulfil reporting and regulatory requirements
  • Demonstrated effective people leadership
  • Ability to multi-task and prioritise work tasks effectively
  • Demonstrated commitment to highly professional ethical standards
  • Demonstrated high level of interpersonal, language, literacy and numeracy skills in a multi-cultural learning environment
  • Demonstrated awareness of a range of cultural perspectives and sensitive approaches relevant to our clients
  • Ability to manage financial budgets
  • Demonstrated effective leadership and management of teams
  • Ability to multi-task and prioritise work tasks effectively
  • Demonstrated ability to engage with local community forums, external agencies and service providers
  • Demonstrated awareness of a range of cultural perspectives and sensitive approaches relevant to our clients
  • Displays initiative, innovation and flexibility in the coordination of people and programs


  • Previous experience in government contract management
  • Demonstrated knowledge of compliance in the regulatory environment

What we can offer you:

  • A fun and supportive team environment
  • Career progression and development pathways
  • Collegial and collaborative environment with the aim of academic excellence
  • Mobility within the organisation and locations
  • Health & Wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance
  • Salary packaging and novated leasing

About Us

Navitas is a leading global education provider driven by a commitment to transform lives through education. It employs more than 7,000 staff to deliver programs and services to approximately 80,000 students around the world. Navitas consists of two distinct divisions: University Partnerships (UP) and Careers & Industry (C&I) divisions.

The C&I division, which represents a significant part of the Navitas portfolio, brings together niche colleges offering higher education, VET, professional development and employability skills to more than 25,000 students across 22 countries. We employ approximately 1,800 staff to deliver programs in five regions: Australasia, UK, South West Europe, Germany/Switzerland/Austria and the US.

Navitas English delivers the Adult Migrant English Program (AMEP) on behalf of the Department of Home Affairs, Skills for Education and Employment Program (SEE), the Career Transition Assistance Program (CTA), and the Foundation Skills for Your Future program on behalf of the Department of Education, Skills and Employment.

We are committed to working with Federal and State Governments, education providers, communities, employers and industry groups to provide the language, literacy, numeracy and employability skills that meet the settlement, study and employment goals of our clients.

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.

How to apply

Please apply online. For enquiries about the role, please contact Kristy McNair on 02 8738 0300. 

Applications close on Monday, 11/10/2021 at 05:00pm however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

Extra information

For further information or to view other opportunities, please visit navitas.com/careers

Successful candidates will require full working rights in Australia and undergo criminal records and working with children check.

By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers