Shared Services Assistant Manager (GMSSAM) Dublin North, Republic of Ireland

Main Duties

 ACCOUNT RECEIVEABLE

  • Effectively manage your AR team appropriately including driving collections and correctly administering the Credit Insurance Policy of reportable Events and Insurance Claims
  • Complete weekly reviews of all AR ledgers with the appropriate team member to drive collection efficiency & compliance with Credit Insurance Policy
  • Drive the credit control function to work to best practice and develop systems & processes that aid this.
  • Identify process weakness & controls and implement changes that rectify same
  • Oversee all processes to ensure business units are compliant with group policies such as the new account opening process, Pre-Emptive Reporting & The Cut Off Functionality
  • Manage the production of monthly KPI’s and use these to drive improvements
  • Manage escalation issues to effectively collect the debt
  • Implement efficient methods of dunning/collection letters per business Unit
  • Ensure weekly meetings with each business Unit FC / Commercial department happen weekly, and that they are effective to ensure our collections progress and assistance requested is provided
  • Oversee weekly / monthly and ad hoc reporting to Key Internal customers
  • Oversee the development and use of DMS in the organisation. This will require an in-depth working knowledge of each business
  • Owner of the SUN/Unity Statements & DD Collections Module
  • Owner of Group Reporting Tools (Qlikview and Debtors Portal)
  • Thoroughly understand our EDI processes by customer, new customer on boarding processes and ensure there are robust controls around completeness of customer invoicing via EDI.
  • Overseeing and submission of weekly Group Debtors reporting to Group Finance
  • Arrange sufficient cross training amongst all staff to ensure a robustness of the AR Department. Ensure the TL’s have cross trained throughout their teams
  • Providing support and encouraging progression to the team leads

 

PAYMENTS DEPARTMENT

  • Effectively supervise the Payments team to ensure all payment functions are carried out in an efficient and accurate manner ensuring that all deadlines are met
  • Complete weekly reviews with the payments team to drive efficiency & compliance with group commercial policy and internal controls
  • Oversee the preparation Month End Bank Reconciliations (Large Volume of transactions)
  • Oversee fraud checks carried out by team on new Supplier Accounts and Supplier Account Amendments
  • Authorise beneficiaries across all bank platforms
  • Weekly one-to-one Meetings with the team lead
  • Providing support and encouraging progression to the team lead
  • Liaise with Treasury & Group Finance team to assist with Group Cashflow forecasting and payment approval
  • Identify process weakness & controls and implement changes that rectify same
  • Oversee the production of monthly KPI’s and use these to drive improvement
  • Ensure suppliers payment terms are met
  • Manage escalation issues so as to ensure supply or service is not interrupted
  • Oversee the account opening process and ensure internal policy is upheld
  • Drive the payments function to work to best practice and develop systems & processes that aid this.
  • Conduct periodic meetings with each business Unit FC to ensure they are fully up to date with our payables progress and request assistance from the business should you require it – Meetings may be in person or SKYPE
  • Arrange sufficient cross training between the payments team to ensure a robustness of the payments Department.
  • Owner of the SUN Remit / E Business Framework / Workflow module
  • Ad hoc reporting / account analysis on demand as the business requires

 

GENERAL

  • Ensure high quality service given by SSC is upheld
  • Form and build relationships with each of our BU finance teams/MD’s
  • Adherence to SLA’s as agreed with BU’s (both SSC & BU deliverables)
  • Ensure process notes are complete and up to date
  • Ensure adherence to group commercial policy and internal controls
  • Regular training of teams to ensure they have the knowledge required to complete their tasks efficiently and in an accurate manner. This may include presentations delivered by you or organising onsite training by the group’s trainers or organising offsite training with our training provider
  • Assist in project work as and when it may arise
  • Any other ad hoc duties as deemed appropriate by the management team

 

Core Competencies/Person soecification

  • Well organised professional individual with previous experience of managing both a payments & AR function
  • Previous experience of Credit Insurance administration is essential
  • Previous experience of managing a large team in a demanding environment is essential
  • Must be willing to understand, and in cases step into, the detail in order to cover work of direct reports
  • A strong confident manner is essential.  The successful candidate will be equally comfortable dealing with customers, suppliers, staff and members of the senior management team
  • An ability to prioritise deliverables, manage under pressure and achieve tight deadlines
  • Multi-tasking abilities essential for this fast moving environment
  • HIGH level of Excel is compulsory
  • Previous experience of SUN / INFOR accounting package would be desirable but not essential
  • Previous experience of SAP Concur system would be desirable but not essential
  • Must have own transport
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