IT Technical Field Engineer (BBBH8019) Melbourne CBD, Melbourne, Australia

  • 8-week daily rate contract, Melbourne CBD, 5 days on-site (potential extension)
  • Must have Driver Licence and access to car
  • Broad role across EUC support, Networking, and Telephony

 

This is a great opportunity for a Technical Field Engineer to join a busy, collaborative team supporting a multi-site environment, delivering high-quality support on-site.

 

About you

  • Strong communication skills, with the ability to provide excellent customer service across all levels of the business.
  • Experience in end user/field support in enterprise environment (3+ years preferred).
  • Good understanding of networking fundamentals and troubleshooting connectivity issues.
  • Experience supporting core infrastructure including rack inspections, cable management, patching.
  • Experience supporting technologies VoIP and legacy PABX telephony systems.
  • Full driver's licence and access to a vehicle required.

 

About the role

  • Provide Level 2 and 3 end user support across desktops, laptops and mobile devices.
  • Deliver both remote and face-to-face support across multiple sites.
  • Troubleshoot hardware, software and network-related issues to restore services quickly.
  • Support a range of technologies including end user devices, communications systems and site-based infrastructure.
  • Manage and track incidents through to resolution, ensuring strong user communication throughout.
  • Participate in an after-hours on-call roster as part of the support team.

 

What's in it for you?

  • Opportunity to work across a diverse, multi-site environment.
  • Join a collaborative team delivering critical support services.
  • Work within an organisation focused on making a meaningful impact.

 

Apply now!