IT Technical Field Engineer (BBBH8019) Melbourne CBD, Melbourne, Australia
- 8-week daily rate contract, Melbourne CBD, 5 days on-site (potential extension)
- Must have Driver Licence and access to car
- Broad role across EUC support, Networking, and Telephony
This is a great opportunity for a Technical Field Engineer to join a busy, collaborative team supporting a multi-site environment, delivering high-quality support on-site.
About you
- Strong communication skills, with the ability to provide excellent customer service across all levels of the business.
- Experience in end user/field support in enterprise environment (3+ years preferred).
- Good understanding of networking fundamentals and troubleshooting connectivity issues.
- Experience supporting core infrastructure including rack inspections, cable management, patching.
- Experience supporting technologies VoIP and legacy PABX telephony systems.
- Full driver's licence and access to a vehicle required.
About the role
- Provide Level 2 and 3 end user support across desktops, laptops and mobile devices.
- Deliver both remote and face-to-face support across multiple sites.
- Troubleshoot hardware, software and network-related issues to restore services quickly.
- Support a range of technologies including end user devices, communications systems and site-based infrastructure.
- Manage and track incidents through to resolution, ensuring strong user communication throughout.
- Participate in an after-hours on-call roster as part of the support team.
What's in it for you?
- Opportunity to work across a diverse, multi-site environment.
- Join a collaborative team delivering critical support services.
- Work within an organisation focused on making a meaningful impact.
Apply now!