Outreach Worker

Central London | Westminster | 2-Month Temporary Assignment

Hours: 37.5 hours per week

Pay: £14.50 per hour + holiday pay (£16.25 inclusive) or £18 per hour Umbrella

Working pattern: Monday–Friday, 9am–5pm office days, with early shifts (6am–2pm) and late shifts (2pm–10pm).

The Opportunity

We are looking for an experienced and passionate Outreach Worker to join a fantastic service supporting people sleeping rough across Westminster.

This is a rewarding opportunity to make a genuine difference to the lives of people experiencing homelessness. You will be working directly with rough sleepers, helping them understand the support and accommodation options available to them, providing advice on staying safe on the streets and listening to their individual needs and concerns.

You will play an important role in helping people access the right services and take positive steps towards moving away from the streets. Working alongside a supportive team and a range of partner agencies, you will contribute to the wider aim of reducing rough sleeping across Westminster.

Key Responsibilities

• Managing a caseload of approximately 10–15 rough sleepers, alongside contributing to the wider team workload.
• Working in pairs to deliver outreach shifts, with some lone working alongside risk-assessed service users to attend community appointments.
• Supporting rough sleepers to access appropriate social care services, accommodation and other relevant support.
• Responding to new referrals and completing initial needs and risk assessments.
• Reviewing and updating assessments for individuals already known to the service.
• Maintaining accurate and up-to-date records on the CHAIN database.
• Identifying the most appropriate support and next steps for each individual.
• Building relationships with external agencies, including local authorities, healthcare providers, housing services, the police and drug and alcohol services.

About You

To be successful in this role, you will ideally have:

• Previous experience working with rough sleepers or individuals experiencing homelessness.
• Excellent communication and interpersonal skills.
• The confidence to manage a caseload of individuals with complex needs.
• A flexible and proactive approach to supporting people with varying needs.
• Good IT and administrative skills, including the ability to collect, maintain and interpret information.
• Experience using CHAIN or an understanding of the homelessness sector.
• The confidence to represent the service at external meetings and build relationships with partner agencies.

DBS REQUIREMENT

You must hold an Enhanced DBS covering both Adult and Child Workforce to be considered for this position.

Interested?

This is a fantastic opportunity to join a well-regarded Westminster service and make a real difference to people experiencing homelessness.

The assignment is for an immediate start and is expected to be popular, so please get in touch as soon as possible to find out more or apply!