Project Worker

St Mungo's Hammersmith

Pay: £14.00

Hours: 37.5

Contract: 1 month starting in january

Rota: 4-week rolling rota

The Opportunity

We are looking for a dedicated and compassionate Project Worker to join St Mungo's and support individuals experiencing homelessness and other complex challenges.

This is a fantastic opportunity for someone who is passionate about helping people make positive changes, build independence and work towards a more stable future.

You will provide practical, emotional and person-centred support to clients, helping them identify their goals, access essential services and work towards suitable move-on accommodation.

Working as part of a supportive team, you will also contribute to the day-to-day running of the service, ensuring clients have a safe, welcoming and positive environment to live in.

Key Responsibilities

• Provide high-quality, person-centred support, advice and guidance to clients, focusing on their individual strengths, needs and goals.
• Carry out assessments and inductions for new clients, identifying support needs and potential risks.
• Develop and review individual support plans, completing regular key-working sessions and maintaining accurate case records.
• Support clients with housing benefit, welfare benefit and other relevant applications.
• Help individuals access appropriate statutory and voluntary services, including healthcare, housing and community support.
• Complete referrals and support clients with their move-on plans, helping them work towards more independent living.
• Undertake risk assessments and develop appropriate management plans to ensure the safety of clients and others.
• Provide reception and duty cover, responding to enquiries and supporting clients with immediate needs.
• Respond to incidents and challenging situations, providing crisis intervention where required.
• Maintain a safe and welcoming environment, including supporting clients with housekeeping and communal areas.
• Complete housing management and administrative duties, including record keeping, financial administration and premises inspections.
• Liaise with external agencies, local authorities and other professionals to ensure clients receive appropriate support.

About You

To be successful in this role, you will ideally have:

• Experience supporting vulnerable individuals, particularly those experiencing homelessness or with complex needs.
• The ability to build positive relationships and encourage individuals to engage with support.
• Experience carrying out assessments, developing support plans and managing risks.
• An understanding of housing, homelessness and welfare benefits.
• Strong communication and interpersonal skills.
• The ability to manage challenging situations calmly and professionally.
• Good administration and IT skills, with the ability to maintain accurate records.
• A flexible, proactive and non-judgemental approach to supporting others.
• The ability to work effectively both independently and as part of a wider team.

Working Pattern – 4-Week Rolling Rota

The position operates on a four-week rolling rota, including early, late and weekend shifts.

Week 1 – Early shifts

• Monday–Friday: 8am–4:30pm
• Saturday–Sunday: Off

Week 2 – Late and weekend shifts

• Monday: 2pm–10pm
• Tuesday–Friday: Off
• Saturday: 8:30am–8:30pm
• Sunday: 8:30am–9pm

Week 3 – Mixed shifts

• Monday–Tuesday: Off
• Wednesday: 10am–6pm
• Thursday–Friday: 8am–4:30pm
• Saturday: 8am–9pm
• Sunday: Off

Week 4 – Late shifts

• Monday: Off
• Tuesday: 2pm–10:30pm
• Wednesday–Friday: 2pm–10pm
• Saturday–Sunday: Off

The rota then repeats.

Interested?

If you are passionate about supporting people experiencing homelessness and want to make a genuine difference, we would love to hear from you.

Get in touch today to find out more or apply!